In this Policy (as defined below), unless the context requires otherwise, the following words and expressions bear the meanings assigned to them and cognate expressions bear corresponding meanings:
The purpose of this Policy is to inform Data Subjects about how SADV Processes their Personal Information. SADV, in its capacity as Responsible Party, shall strive to observe, and comply with its obligations under POPIA as well as accepted information protection principles, practices and guidelines when it Processes Personal Information from or in respect of a Data Subject.
This Policy applies to Personal Information collected by SADV in connection with the fibre optic communication solutions and related goods and services which SADV provides and offers. This includes Personal Information collected when:
Personal Information may also be collected under one of SADV’s affiliated brands or trade names. Regardless of the brand under which it is collected, all Personal Information is subject to the same safeguards and protections outlined in this Policy.
In addition to collecting Personal Information from Data Subjects directly, SADV may also collect Personal Information about Data Subjects from Third Parties and public sources where such information is available. We may also appoint certain Third Parties to Process Personal information on our behalf, in which case we conclude appropriate agreements with such Third Parties to manage such processing activities in line with applicable law.
This Privacy Policy does not apply to the information practices of (i) Third Parties whom we may engage with in relation to our purpose (including, without limitation, their websites, platforms and/or applications) which we do not own or control; or (ii) individuals that SADV does not manage or employ; and (iii) Third Parties who are required to Process Personal Information in their own right and not necessarily only for and in relation to SADV, where they will each be responsible for complying with their legal obligations relating to such Processing activities as Responsible Parties. Each of these Third Parties and Third-Party sites may have their own privacy policies and terms and conditions and we encourage you to read them before using them.
SADV will always collect Personal Information in a fair, lawful and reasonable manner to ensure that it protects the Data Subject's privacy and will Process the Personal Information based on legitimate grounds in a manner that does not adversely affect the Data Subject in question.
SADV generally collects Personal Information directly from Data Subjects or it may obtain Personal Information from Third Parties. Examples of such Third Parties include: (i) our Customers when SADV handles Personal Information on their behalf; (ii) recruitment agencies; (iii) other companies providing services to SADV; and (iv) publicly available sources of information.
Where SADV is the Responsible Party, it will only Process a Data Subject's Personal Information (other than for Special Personal Information) where:
SADV will only Process Personal Information where one of the legal bases above are present. Where required, SADV will obtain the Data Subject's consent prior to collecting, and in any case, prior to using or disclosing the Personal Information for any purpose. A Data Subject may withdraw their consent at any time; this will not affect the lawfulness of Processing carried out prior to withdrawal or any Processing justified by another legal ground under POPIA.
SADV acknowledges that it will only Process Special Personal Information (such as biometric information for access control and/or security reasons or employee health data), based on a general or specific lawful basis under POPIA, including that:
SADV acknowledges that it may not Process any Personal Information concerning a Child and will only do so where it has obtained the consent of a legally competent person (i.e. the parent or guardian of that Child) or where it is permitted to do so in accordance with applicable laws.
SADV understands its obligation to make Data Subjects aware of the fact that it is Processing their Personal Information and inform them of the purpose for which SADV Processes such Personal Information.
SADV will only Process a Data Subject's Personal Information for a specific, lawful and clear purpose (or purposes). It will ensure that there is a legal basis for the Processing and that Processing relates only to the purpose for which the Data Subject has been made aware (and, where relevant, consented to).
Non-exhaustive purposes include:
SADV collects and Processes Personal Information required to effectively carry out its business. The Personal Information that is Processed includes (non-exhaustive):
| Data Subjects | Personal Information |
|---|---|
| Employees | Name and surname; ID/passport numbers; contact details; physical and postal address; date of birth; age; disability information; employment history; criminal/background checks; education history; banking details; income tax reference number; remuneration and benefits information (including medical aid, pension/provident fund information); disciplinary procedures; employee disability information; performance records; physical access records; CCTV records; health and safety records; time and attendance records. |
| Suppliers/Service Providers/Third Parties | Entity name; registration number; VAT number; contact details for representative persons/directors; KYC documentation; BBBEE certificates; invoices and proof of payments; bank account and payment details; financial history; contractual documentation. |
| Directors | Name, surname, ID numbers, and financial information required for statutory reporting. |
| New Job Applicants | Name; surname; address; contact details; email address; telephone number; details of qualifications, skills, experience and employment history; background checks including credit/criminal history (if required for the role); current level of remuneration and benefit entitlements; disability for reasonable adjustments (where applicable); entitlement to work in South Africa. |
| Website Visitors | Name; email address; IP address; contact details; geographic location. |
| Visitors | Physical/electronic access records, scans and CCTV records. |
| Customers | Name and surname (if individuals); email; physical and postal address; address photographs; date of birth or age range; ID/passport numbers (if individuals); contact details; FICA documentation; company name and registration number; directors/authorised representative details; VAT reference number. |
SADV will take reasonable steps to ensure that all Personal Information is kept as accurate, complete and up to date as reasonably possible depending on the purpose for which Personal Information is collected or further processed. SADV may not always expressly request the Data Subject to verify and update their Personal Information unless specifically necessary; SADV expects the Data Subject to notify SADV in writing of any updates required.
SADV may store Personal Information in hardcopy and/or electronic format using SADV's own secure on-site servers or other internally hosted technology. Personal Information may also be stored by Third Parties, via cloud services or other technology, with whom SADV has contracted to support SADV's operations. These Third Parties may have access to Personal Information in connection with the original purposes, and must process it in accordance with this Policy, internal policies and POPIA. Such parties do not use or have access to Personal Information other than for specified purposes and must employ at least the same level of security as SADV.
Website users may share Personal Information with SADV via our Website. This Policy applies to Personal Information shared on the Website. SADV will comply with POPIA and applicable laws for personalised marketing. We will provide reasonable opportunities to object to marketing and include “unsubscribe” or “opt-out” options in each communication. SADV will not send marketing where it has been requested not to do so, and will ensure telemarketing complies with applicable laws.
SADV may keep records of Personal Information, correspondence, or comments in electronic or hardcopy format. In terms of POPIA, SADV may not retain Personal Information longer than necessary for the purpose collected, and must delete, destroy (irreversibly) or de-identify it as soon as reasonably practicable once the purpose has been achieved. This prohibition will not apply where retention is required or authorised by law, needed to fulfil SADV’s lawful functions or activities, required by contract, consented to by the Data Subject (or competent person for a Child), or for historical/research/statistical purposes with safeguards.
If SADV needs to Process Personal Information to fulfil a legal obligation or perform a contractual obligation and such information is not provided when requested, SADV may be unable to comply with its obligations or provide services. SADV may then decline to provide the relevant services and will notify the affected Data Subject where this is the case.
SADV shall preserve the security of Personal Information and take steps to prevent its alteration, loss and damage, or access by unauthorised third parties. SADV will ensure security and integrity with appropriate, reasonable technical and organisational measures, maintain and verify effectiveness, and update in response to new risks.
A Data Breach can happen for many reasons, including loss or theft of data or equipment, inappropriate access controls, equipment failure, human error, unforeseen circumstances, deliberate attacks (hacking, malware, phishing), unauthorised alteration of Personal Information, or loss of availability. SADV will address Data Breaches in accordance with POPIA and notify the Regulator and affected Data Subjects (unless delayed by law) as soon as reasonably possible after becoming aware.
SADV may disclose Personal Information to Third Parties. Where they act as operators under POPIA, SADV will enter into appropriate written agreements to ensure Processing in accordance with this Policy and POPIA. Third Parties may assist with, for example:
Personal Information may be sent to foreign jurisdictions for Processing and storage. SADV will obtain necessary consent for cross-border transfers or transfer where permitted under POPIA. As part of the Maziv group, SADV may share Personal Information within the group for necessary purposes (e.g., provision of services, internal administration, accounting, reporting) in accordance with applicable laws.
POPIA, read with the Promotion of Access to Information Act, No. 2 of 2000 (PAIA), confers certain access rights on Data Subjects, including:
Requests should be made in writing and in accordance with SADV’s PAIA Manual. SADV may request sufficient identification. SADV will respond in accordance with POPIA and PAIA, generally within 30 days (extendable once for up to 30 days). Prescribed fees are referenced in the PAIA Manual.
SADV reserves the right to amend this Policy from time to time and will use reasonable efforts to notify Data Subjects of such amendments. The then-current version governs each time the Website is accessed and used.
All comments, questions, concerns or complaints regarding your Personal Information or this Policy should be forwarded to our Information Officer:
Heydon Hall
Address: 31 Georgian Crescent East, Bryanston, 2191, Johannesburg, Gauteng
Postal: 31 Georgian Crescent East, Bryanston, 2191, Johannesburg, Gauteng
Email: information-officer@sadv.wpdevelopment.co.za
If required, the Information Regulator (South Africa) can be contacted:
Website: https://inforegulator.org.za
Physical: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Postal: P.O. Box 31533, Braamfontein, Johannesburg, 2017
General enquiries: enquiries@inforegulator.org.za
Tel: 010 023 5200 | Fax: 086 500 3351
Complaints (PAIA): PAIAComplaints@inforegulator.org.za
Complaints (POPIA): POPIAComplaints@inforegulator.org.za
On 9 March 2001, the Promotion of Access to Information Act, No. 2 of 2000 (“PAIA”) became operative, giving effect to the constitutional right of access to any information in records held by public or private bodies that is required for the exercise or protection of any rights. PAIA sets out the procedures for such requests and the grounds on which access may be refused in whole or in part.
One of the key requirements of PAIA is the compilation of an information manual which describes the types and categories of records held by a private body. This document is SADV’s information manual (the “Manual”), providing reference to records held by SADV and the process to request access to such records.
The Manual is intended to help potential requesters understand:
The Manual may be amended from time to time; the latest version will be published and made available in accordance with PAIA. Enquiries about this Manual can be directed to the Information Officer.
This Manual applies to SADV and is limited to records held by the company in connection with its operations.
PAIA grants a Requester access to records of a private body if the record is required for the exercise or protection of any rights. Requests must follow prescribed procedures and fees (see section 10).
The Information Regulator’s Guide on how to use PAIA is available at https://inforegulator.org.za/ or upon request to SADV’s Information Officer using the prescribed forms.
Information Regulator of South Africa
Physical address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Postal address: P.O. Box 31533, Braamfontein, Johannesburg, 2017
Email: enquiries@inforegulator.org.za / PAIAComplaints@inforegulator.org.za
Tel: 010 023 5200
SADV (2019/588585/07) is an Internet Service Provider (ISP) specialising in broadband internet services, including provision of fibre‑to‑the‑home (FTTH) connectivity, customer support and related digital services to residential and business customers.
Name of Body: SADV (Pty) Ltd
Physical & Postal Address: 31 Georgian Crescent East, Bryanston, 2191, Johannesburg, Gauteng
Email: POPI@sadv.wpdevelopment.co.za
Telephone: 012 443 1000
Website: www.sadv.co.za
Head of Body: Venita Engelbrecht — Venita.Engelbrecht@sadv.wpdevelopment.co.za
Information Officer: Heydon Hall — Information-officer@sadv.wpdevelopment.co.za
SADV processes Personal Information only for, or compatible with, the business purposes for which it was collected or as authorised by the Data Subject or law. Personal Information is retained only as long as necessary for legitimate business purposes or as permitted/required by law.
Examples include customer provisioning and support, billing, marketing of fibre connectivity and related services, supplier and contractor management, employment‑related processing, audits, legal compliance and other purposes authorised by law.
| Data Subjects | Personal Information (examples) |
|---|---|
| Employees | Name, ID/passport, contact details, addresses, DOB/age, disability info, employment and education history, background checks, banking and tax numbers, remuneration/benefits (medical aid, pension), disciplinary/performance records, access logs, CCTV, H&S, attendance, biometrics, photograph. |
| Suppliers/Service Providers/Third Parties/Affiliates | Entity name, registration and tax numbers, directors/representatives’ contact details, KYC documents, BBBEE certificates, invoices and payment proofs, bank and payment details, financial history, contracts. |
| Directors | Name, ID, photograph, personal address, tax numbers, financial information for statutory reporting. |
| New Job Applicants | Name, address, contact details, email, phone, qualifications, skills, experience, employment history, background checks (credit/criminal where required), remuneration and benefits, disability for reasonable adjustments, right to work in South Africa. |
| Website Visitors | Name, email, contact details, IP address, geographic location. |
| Visitors | Physical/electronic access records, scans, CCTV records. |
| Customers | Name/surname (if individuals), email, photographs, DOB/age range, ID/passport (if individuals), contact details, FICA documents, company and registration number, directors/authorised representatives, addresses, tax reference number. |
Personal Information may be disclosed as required by law (e.g., court orders, statutory authorities) or to protect rights and safety. SADV may disclose to contractors and authorised service providers subject to appropriate agreements and POPIA‑aligned safeguards, and in connection with corporate transactions. Other categories may include brokers and advisors, retirement funds, medical aids, insurers, recruiters, regulators and law enforcement, and the South African Revenue Service.
Personal Information may be transferred to jurisdictions outside South Africa (including cloud/data centres). SADV will obtain necessary consent or rely on lawful bases for cross‑border transfers as permitted by POPIA.
SADV implements reasonable technical, administrative and physical measures to protect Personal Information, including restricted physical access, employee training, unique user IDs and passwords, two‑step authorisation for systems, regular backups and testing, malware protection, vulnerability scanning, network monitoring with IDS/IPS, and periodic systems reviews.
The following categories and descriptions of records are held. Inclusion does not guarantee disclosure; access is subject to PAIA’s grounds of refusal.
Records pertaining to service providers, subsidiaries/holding companies, contractors and suppliers, or records held by Third Parties on SADV’s behalf, governed by appropriate agreements and service levels.
Records are kept in accordance with applicable legislation, including (non‑exhaustive):
Some records of a public nature may be available for inspection without a PAIA request.
Records will only be made available subject to PAIA. Completing and submitting the prescribed access request form does not automatically grant access. Requests may be refused where applicable under PAIA.
Use the prescribed form (available from the Information Regulator’s website) and submit it to the Information Officer at SADV’s address or email. Provide sufficient detail to identify the record and the requester, indicate the form of access required, and provide a postal or email address. Identify the right to be exercised or protected and explain why the record is required for that purpose. If acting on behalf of another, provide proof of capacity. If the request is granted, access and reproduction/search fees may apply.
Request fee: The Information Officer may require payment of the prescribed request fee (currently R140) before processing. The requester may apply to court against the fee.
Access & reproduction fees: If access is granted, fees for search, preparation, and reproduction may be payable, including deposits for extensive searches.
| # | Reproduction | Fee (ZAR) |
|---|---|---|
| 1 | Photocopy of an A4 page (hard copy or scanned via email) | R 2.00 per page |
| 2 | Printed A4 page from electronic/machine‑readable form | R 2.00 per page |
| 3 | Copy on flash drive (provided by requester) | R 40.00 |
| Copy on compact disc (provided by requester) | R 40.00 | |
| Copy on compact disc (provided to requester) | R 60.00 | |
| 4 | Transcription of visual images (A4) | Outsourced — per quotation |
| 5 | Copy of visual images | Outsourced — per quotation |
| 6 | Transcription of an audio record (A4) | R 24.00 |
| 7 | Copy of an audio record on flash drive (provided by requester) | R 40.00 |
| Copy of an audio record on compact disc (provided by requester) | R 40.00 | |
| Copy of an audio record on compact disc (provided to requester) | R 60.00 | |
| 8 | Search and preparation (per hour or part thereof, excluding first hour) | R 145.00 (max R 435.00) |
| 9 | Deposit (if search exceeds 6 hours) | One‑third of total (items 1–7) |
| 10 | Postage, email or electronic transfer | Actual expense, if any |
The Information Officer will decide within 30 days whether to grant or refuse a request and notify the requester with reasons, where required. The period may be extended once for up to 30 days in specified circumstances (e.g., large volumes, off‑site searches, consultations). If an extension is necessary, the requester will be notified with reasons. Failure to communicate a decision within the period is deemed a refusal.
Requests must be refused where disclosure would, for example, unreasonably reveal third‑party Personal Information, expose trade secrets or confidential information causing harm, breach a duty of confidence, endanger life or safety, reveal privileged records, or disadvantage research participants. Requests may be refused in further circumstances including security risks, commercial prejudice to SADV, disclosure of computer programs, or harm to research interests.
If dissatisfied with the outcome, a requester may lodge a complaint with the Information Regulator. After exhausting the Regulator’s process, an application may be made to a Court of competent jurisdiction for relief in terms of section 82 of PAIA, within 180 days of the Regulator’s decision.
To date, no regulations have been made prescribing disclosure of other information in terms of section 51(1)(a)(ii) of PAIA.
This Manual is available for inspection by the public upon request during office hours at SADV’s offices, free of charge. Copies may be provided subject to prescribed fees. The Manual is also posted on SADV’s website at www.sadv.co.za.
The prescribed forms and fee structure for private bodies are available from the Information Regulator’s website:
Last updated: 16 October 2025
This Acceptable Use Policy (“AUP”) sets out the rules, obligations, and restrictions governing the use of services provided by SADV (Pty) Ltd (“SADV”), including its consumer brand, Infini-fi (“the Services”). The AUP forms part of the Customer’s Service Agreement and Terms & Conditions and is legally binding on all users. By using the Services, you acknowledge that you have read, understood, and agree to comply with this AUP.
Its purpose is to ensure responsible, lawful use that preserves the security, integrity, and reliability of SADV’s network and related systems.
“Acceptable Use Policy” or “AUP”: SADV’s policy setting out rules regarding acceptable and unacceptable use of the Service; published on SADV’s official website and amendable from time to time.
“Customer”: the natural person or legal entity subscribing to or using the Service (“you”, “your”).
“Infini-fi”: a consumer-facing brand of SADV (Pty) Ltd; Services marketed or delivered under Infini-fi are provided by SADV.
“Network”: the telecommunications, routing, switching, transport, and backbone infrastructure operated or provisioned by SADV, including links to upstream providers.
“POPIA”: Protection of Personal Information Act, 4 of 2013.
“RICA”: Regulation of Interception of Communications and Provision of Communication-Related Information Act, 70 of 2002.
“Service”: the FTTH internet connectivity service provided by SADV (and any ancillary features/value-added services).
“Uncapped”: an internet service with no predefined data limit, subject to reasonable network management/fair usage practices.
You must use the Services only for lawful, legitimate, and ethical purposes.
If we become aware of suspected unlawful use, we may suspend or terminate your Service immediately and may report the matter to appropriate authorities.
You must not engage in activity that degrades, disrupts, or impairs the Network or the Services of others, including (without limitation): unauthorised access/hacking; port scanning or penetration testing without permission; dissemination of malware; DoS/DDoS; flooding or traffic injection; automated traffic/bots imposing undue load; bulk unsolicited communications (spam); or excessive usage patterns that harm others.
Where conduct causes harm or requires intervention, SADV may suspend or throttle the Service; recover reasonable mitigation costs; or apply technical measures (filtering/shaping/blocking/routing changes) to protect the Network.
Notify us promptly if you suspect compromise or unauthorised access. We may temporarily suspend access to protect you and the network, and we may request information/logs to assist investigations.
SADV is not liable for damage, data loss, or intrusion arising from insecure configurations, weak passwords, unpatched vulnerabilities, or malware on your devices.
“Uncapped” and best-effort services are subject to reasonable fair-usage controls and network-management protocols (e.g., temporary throttling during sustained heavy use, packet prioritisation/reshaping, deprioritising high-volume non-essential traffic during congestion). No hard caps or overage fees apply, but extreme continuous usage may trigger performance adjustments or a recommendation to migrate to a business-grade solution.
Services are intended for normal residential use within a single household. Commercial or enterprise-style usage (e.g., bulk hosting or VoIP trunking) falls outside scope unless expressly authorised.
We may enforce reasonable limits on simultaneous connections/devices for technical health and to prevent reselling. You may not resell, redistribute, or provide public access (e.g., public Wi-Fi/community networks) without prior written consent and a reseller agreement.
Unsolicited/bulk messaging (spam), address harvesting, open relays, sender spoofing, and mail-bombing are prohibited. Accounts generating spam complaints or blacklisting may be suspended. Users of mailing-list/marketing tools must comply with applicable legislation (e.g., ECTA) and anti-spam requirements.
Running servers (web, mail, game), open proxies, or similar services is restricted unless specifically permitted and must not create instability/security risks or traffic inconsistent with residential use.
VPNs/tunnels are allowed for legitimate purposes provided they do not degrade service for others or circumvent product limitations.
We may block/restrict ports or protocols that cause abuse or operational risk; where implemented for security, we’ll endeavour to notify affected Customers or publish such measures.
We have no general duty to proactively monitor user traffic/content. Upon becoming aware of unlawful content or abuse, we act in line with law and the ISPA Code of Conduct.
Notice-and-takedown: Submit copyright/unlawful-content complaints to our abuse desk (see Reporting Abuse). We will review and act promptly in compliance with applicable law and ISPA guidelines. Repeat infringers may be suspended or terminated.
We collect and process usage/traffic/metadata as described in our Privacy Policy and to comply with legal obligations (e.g., RICA, Cybercrimes Act). We may disclose data to law-enforcement/regulatory authorities under lawful requests (e.g., court orders/warrants). Logs/metadata are retained for a reasonable period per law and internal policy.
Assigned IPs remain under the control of SADV or upstream providers. IP hijacking/spoofing or unauthorised route announcements are prohibited. Operating authoritative DNS for third parties must not jeopardise network stability/security. Dynamic IPs are standard unless otherwise specified. Static assignments, where offered, remain SADV property.
Report abuse, unlawful content, or security incidents to the Abuse Desk:
Responses to violations may include warnings/instructions, temporary suspension or restrictions, traffic management or filtering, termination for serious/repeated breaches, and recovery of reasonable costs incurred for mitigation or network damage.
Where feasible, we’ll provide notice and an opportunity to remedy before suspension, except in urgent/security-critical cases. Charges remain payable during suspension and any early-termination fees under the Agreement may apply. SADV acts fairly and proportionately, considering the nature, severity, and frequency of the breach.
We may amend this AUP by notice or publication to reflect legal, technical, or operational developments. The current version will be published on our website. Continued use after a change constitutes acceptance.
If any provision is found invalid/unenforceable, it will be severed and the remainder continues in full force. This Policy is governed by the laws of the Republic of South Africa.
In terms of section 75 of the Electronic Communications and Transactions Act ("the Act") SADV (Pty) Ltd has designated the Internet Service Providers' Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.
Internet Service Providers' Association (ISPA)
SADV reserves the right to amend its Terms and Conditions from time to time without written notice to the Customer. The latest version of these Terms and Conditions of service will always be updated on the SADV website.
1.1. “Agreement” means, as between the Customer and SADV, these Vuma Reach Terms and Conditions read together with each relevant Customer Order Form as amended from time to time.
1.2. “Business Day” means Monday to Friday, excluding Saturday, Sunday or public holiday as defined under the Public Holiday Act, 36 of 1994.
1.3. “Confidential Information” means all information (in whatever format) which:
1.3.1. relates to the Agreement;
1.3.2. is designated as confidential by either Party;
1.3.3. relates to the business, affairs, networks, customers, products, developments, trade secrets, know-how and personnel of either Party (including in the case of the Customer, Customer data) and which may reasonably be regarded as the confidential information of the disclosing Party.
1.4. “CPE” means the hardware, software, systems, cabling and facilities provided at the customer’s premises in order to make available the Service to the Customer.
1.5. “Customer” means the party specified on the Customer Order Form.
1.6. “Customer Order Form” means a request for a specific service delivered by the Customer and accepted by SADV.
1.7. “Customer Personal Data” means all identifiable personal details conveyed to SADV by the Customer for lawful processing.
1.8. “ECA” means the Electronic Communications Act 36 of 2005 and its regulations, as amended or replaced from time to time.
1.9. “Force Majeure Event” means any cause beyond a Party’s reasonable control affecting the performance of its obligations, including but not limited to, fire, flood, explosion, accident, war acts of terrorism, power outages, strike/s, embargo, governmental requirement, civil or military authority, Act of God, changes to laws and regulations, inability to secure materials or services, industrial disputes, and acts or omissions of other providers of telecommunication services.
1.10. “ONT” means optical network terminal.
1.11. “Parties” means SADV and the Customer and “Party” means either SADV or Customer, as the context requires.
1.12. “Payment Date” means the 1st, 16th, 21st or 26th of a calendar month.
1.13. “POPIA” means Protection of Personal Information Act 4 of 2013.
1.14. “RICA” means Regulation of Interception of Communications and Provision of Communication-related Information Act 70 of 2002.
1.15. “SADV Portal” means any platform or any other business and operations support software platforms to which Customer is provided access by SADV and that provides Customer with functions to purchase a service, updating of personal details, etc.
1.16. “Service” means the service provided by SADV to the Customer as may be further described in a Customer Order Form.
1.17. “Uncapped” meaning as set out in the ISPA guideline on broadband terminology published at https://ispa.org.za/membership/code-of-conduct/.
1.18. “User ID” any username, password or other personal details used for the authentication of an individual, used in connection with the SADV Portal.
1.19. When several days are provided for between the happening of one event and another, the number of days must be calculated by:
1.19.1. excluding the day on which the first such event occurs;
1.19.2. including the day on or by which the second event is to occur; and
1.19.3. excluding any public holiday, Saturday or Sunday.
2.1.1.1. Vuma Reach Uncapped is a prepaid service with uncapped data.
2.1.1.2. Customer has no fixed term contractual commitment.
2.1.1.3. This is a best effort service and throughput could vary. The advertised speeds are the maximum throughput.
2.1.1.4. The ONT installed at the Customer’s premises can accommodate no more than 10 (ten) concurrent connections (in whatsoever manner). Should the Customer exceed this threshold, the Customer’s account shall be suspended with immediate effect.
2.1.1.5. There are no guarantees that the Wi-Fi signal will penetrate throughout the structural barriers at the Customer’s premises.
2.1.1.6. Routing of the fibre cabling from the connection point to where the fibre ONT/Router will be installed includes 30 metres of fibre cabling from the connection point to the installation point.
2.1.1.7. The first 30m of the fibre cabling is inclusive of your installation. Should you require more than the 30m cabling the Vuma Reach appointed contractor will assist at a charge of R50 per additional metre.
2.1.1.8. Up to 5m of trenching at 150 to 200mm depth – not crossing paving, concrete, tiles, tar, or where a self-inflicted fibre break may occur (Including but not limited to pets, people, etc.) White conduit up to a maximum of 5m will be supplied.
3.1. SADV shall be entitled from time to time and on 7 (seven) days’ notice to the Customer to amend pricing related to the Vuma Reach service.
3.2. Pricing may vary and shall at all times be subject to the location of the Customer and/or Customer premises.
3.3.1. The validity period shall be 30 days from successful activation of a valid subscription payment.
3.3.2. Easy Pay Method – This is a method of payment whereby the Customer can purchase the relevant Service using their allocated Easy Pay number.
3.3.3. Payfast Method – Customer can use Payfast as a payment method for the 30-day service, by using a credit card or debit card.
3.3.4. Customers can purchase the relevant Service at selected authorised Easypay agents and retailers.
3.3.5. Upon activation of the Service the Customer shall have access to the network for the validity Period.
3.3.6. Upon expiration of the validity period, SADV shall immediately suspend access to the network and place account in a suspended state. No out-of-bundle rates shall be charged to the Customer.
3.3.7. Should a Customer’s account remain in a suspended state for a period longer than 90 days, the Customer’s account shall be cancelled and such Customer shall be required to place a new order for service activation. This will result in a change of the Customer’s Easy pay number.
3.3.8. Should there be an upgrade or downgrade request from the Customer to SADV, the Customer’s Easy Pay number shall change.
3.3.9. Upon purchase and activation of a new 30-day Service, the Customer shall be granted immediate access to the network.
3.3.10. PayFast method shall also be available on the 30-day Service.
3.3.11. After the initial purchase, a customer is able to purchase up to 6 vouchers that will run consecutively. Vouchers purchased in advance cannot be cancelled once purchased.
3.4.1. The validity period shall be one month from successful activation of a valid subscription payment.
3.4.2. PayFast Method – Customer can only use Payfast as a payment method for the monthly recurring service, by using a credit card or debit card.
3.4.3. Should a Customer activate / purchase the Service in the middle of the month, a pro-rata amount shall be deducted from Customer’s account during the Customer’s second month – fees are determined by the day of activation as well as the number of days left before new month begins.
3.4.4. Should a recurring payment fail on the relevant Payment Date it shall automatically re-run on the following day. Should payment remain unsuccessful, the Service shall be suspended.
3.4.5. The Customer shall be afforded the opportunity to pay the full outstanding amount within 90 (ninety) calendar days from such suspension whereafter a last debit order shall run. Failure of payment received shall result in the account being cancelled.
3.4.6. Customer shall be entitled to amend their payment details on the SADV Portal.
3.4.7. Customer shall be afforded the opportunity the re-run their payment on the SADV Portal.
3.4.8. Customer shall be able to re-select a preferred Payment Date on the SADV Portal.
3.5.1. In the event that a Customer overpays for any subscription Service provided by SADV, a refund for the overpaid amount shall be processed within 10 (ten) Business Days of receipt thereof on the portal.
3.5.2. It shall at all times remain the responsibility of the Customer to ensure that SADV is in possession of all relevant and necessary details (mobile number etc.) to effect a refund.
3.5.3. SADV shall not be held liable for any payments made by the Customer that is of an erroneous nature. NO amount shall be refunded and NO credits shall be passed.
4.1. 30-day Service Customers shall have access to the network for the validity period.
4.2. 30-day Service Customers shall not be entitled to cancel the Service prior to expiration of the validity period and NO amount shall be refunded to such Customer.
4.3. Should a Customer opt for a monthly recurring package, the Service shall continue to run indefinitely and shall only terminate upon 14 (fourteen) days written notification of cancellation to be provided by the Customer to SADV prior to the relevant Payment Date.
4.4. Cancellations should be sent to retentions@sadv.wpdevelopment.co.za.
5.1. Customer shall comply strictly with all relevant regulations imposed on Internet Service provision and Telecommunication services by the various regulatory authorities from time to time.
5.2. Customer shall not commit nor attempt to commit any act or omission which directly or indirectly:
5.2.1. damages in any way SADV's technical infrastructure or any part thereof;
5.2.2. impairs or precludes SADV from being able to provide the Service/s;
5.2.3. constitutes an abuse or malicious misuse of the Service/s.
In such an event, should SADV incur expenses to remedy the situation, SADV reserves the right to charge the Customer the amount necessary to cover SADV's additional expenditure. Notwithstanding the above, SADV reserves the right to take any other appropriate action it may deem necessary to remedy the situation.
5.3. The Customer warrants and undertakes that it shall:
5.3.1. use the CPE/ONT only for the purpose of receiving the Service and in accordance with SADV’s reasonable instructions from time to time;
5.3.2. not move, modify, relocate, tamper, reverse engineer, decompile or in any way interfere with the CPE/ONT or the network;
5.3.3. not cause the CPE/ONT to be repaired or serviced except by an authorised representative;
5.3.4. not create or allow any charges, liens, pledges or other encumbrances to be created over the CPE/ONT.
5.4. The Customer shall be liable for any and all damage to CPE/ONT or the network which is caused by the act or omission of the Customer or the Customer's breach of the terms of this Agreement.
5.5. SADV shall not be liable for any costs incurred by Customer arising out of any malfunction or failure of any such equipment or facility, including CPE/ONT.
5.6. The Customer warrants and undertakes that it shall in its use of:
5.6.1. the Services comply with any relevant legislative and regulatory provisions and shall not use the Services for any illegal or immoral purpose; and
5.6.2. The Customer shall indemnify SADV in respect of any and all losses, damages, costs or expenses resulting from or arising out of any breach of the warranties set out in this clause and/or any third party claim or allegation arising out of or relating to the use of the Service, and which relates to any act or omission of the Customer which is, or if substantiated would be, a breach of this clause.
5.7. Unless the Customer has entered into a reseller agreement with SADV, resale of the Services is not permitted.
6.1. SADV grants Customer a non-exclusive, non-transferable right to the SADV Portal.
6.2. Access to any such SADV Portal shall be through an approved User ID or other authentication mechanism provided by SADV to the Customer.
6.3. Customer acknowledges that the documentation and information that is accessible by Customer through the SADV Portal shall be deemed to be classified as Confidential Information of SADV and, as such, disclosure and use of such documentation and information shall be governed by the terms of the SADV Standard Terms and Conditions relating to Confidential Information.
6.4. Customer shall take all necessary steps to maintain the security and integrity of his/her User ID used in connection with accessing the SADV Portal.
6.5. Customer shall inform SADV if the Customer has any reason to believe that a User ID used in connection with accessing the SADV Portal has or is likely to become known to someone not authorised to use it or is being or is likely to be used in an unauthorised way.
6.6. SADV reserves the right to suspend User ID access to the SADV Portal of Customer if at any time SADV reasonably considers, after consulting with Customer whenever practicable, that there has been or is likely to be a breach of security in respect of a user ID. SADV may issue a replacement User ID, or cease suspension, when SADV is satisfied that the breach of security or threat of breach of security is resolved.
6.7. The Customer shall at all times adhere to the specific EULA terms which can be viewed at www.sadv.co.za.
7.1. Should the Customer breach any term of this Agreement and fails to rectify the breach within the notice period provided by SADV (which shall be a reasonable period given the circumstances of the breach) then SADV will have the right to either suspend or to cancel the Agreement.
7.2. Should SADV breach any material term of this Agreement, then the Customer will have the right to provide SADV with a letter requiring SADV to rectify the breach within a period of 20 (twenty) Business Days. Should SADV neglect or fail to remedy such breach within the 20 (twenty) Business Days’ notice period, then the Customer may cancel the Agreement without penalty.
7.3. The Customer shall be liable for all costs, including legal costs on an attorney and client scale, tracing cost and collection commission incurred by SADV in respect of the enforcement of any obligations of the Customer in terms of this Agreement.
Notwithstanding anything herein to the contrary, neither Party shall be liable to the other for any delay or failure in performance of any part of this Agreement to the extent that such delay or failure is attributable to a Force Majeure Event.
9.1. Except as otherwise expressly provided herein to the contrary, SADV shall not be liable to Customer or any third party for any loss or damage of whatsoever nature and/or howsoever arising (including consequential or incidental loss or damage which shall include but shall not be limited to loss of property or of profit, business, goodwill, revenue, data or anticipated savings) or for any costs, claims or demands of any nature whether asserted against SADV or against Customer by any party, arising directly or indirectly out of the Service/s, their use, access, withdrawal or suspension or out of any information or materials provided or not provided, as the case may be.
9.2. Subject to clause 9.1 above, the entire liability of SADV and Customer's exclusive remedy for damages from any cause related to or arising out of this Agreement, regardless of the form of action, whether in contract or in delict, will not exceed the aggregate of the fees and charges paid by Customer under this Agreement for the validity period.
9.3. Customer hereby indemnifies SADV against and holds SADV harmless from any claim by any third party arising directly or indirectly out of access to or use of the Service/s or information obtained through the use thereof or in respect of any matter for which liability of SADV is excluded in terms of clause 9.1 above.
9.4. Because of the need to conduct maintenance, repair and/or improvement work from time to time on the technical infrastructure by means of which the Services are provided, the provision of the Services may be suspended from time to time, and all liability on the part of SADV of any loss or damage (whether direct or consequential) thereby incurred or for any costs, claims, or demands of any nature arising there from, is excluded, and the provisions of clause 10.1 above shall apply mutatis mutandis to such exclusion. Should the provision of the Service/s be suspended by SADV for the purpose aforementioned for a period in excess of 48 (forty eight) consecutive hours, SADV shall give Customer credit in an amount which represents a pro rata portion of Customer's basic fee for the validity period during which the said suspension occurred.
10.1. Subject to clause 10.2, each Party hereunder shall:
10.1.1. only use Confidential Information for the purposes of the Agreement;
10.1.2. only disclose Confidential Information to a third party with the prior written consent of the other Party (except that either Party may disclose Confidential Information to its employees, agents or contractors, including professional advisors or auditors; and
10.1.3. ensure that any third party to whom Confidential Information is disclosed executes a confidentiality undertaking substantially similar to the terms of this clause 10.
10.2. The provisions of clause 10.1 shall not apply to any Confidential Information which:
10.2.1. Is in or comes into the public domain other than by breach of this clause 10;
10.2.2. Is or has been independently generated by the recipient Party;
10.2.3. Is properly disclosed pursuant to a separate written consent or a statutory obligation, the order of a court of competent jurisdiction or the requirement of a competent regulatory body.
10.3. This clause 10 shall survive termination of this Agreement.
11.1. SADV reserves the right to make general credit reference enquiries about the Customer and to check the correctness of the information that has been supplied. SADV shall also be entitled to furnish any information relating to the Customer’s account and compliance with these conditions to any registered credit bureau.
11.2. The Customer warrants and represents that all information supplied by it is accurate, correct and complete.
11.3. ECA & POPIA: SADV will use the Customer Personal Data strictly in accordance with the Regulations promulgated in terms of Section 69 of the ECA or the POPIA, whichever is applicable.
11.4. RICA: Customer will provide SADV with all required Personal Data and other details which SADV is required to obtain from the Customer in terms of section 39 of RICA.
11.5. The Customer acknowledges and accepts that where the Customer does not comply with these provisions, it will amount to a material breach by the Customer of the Agreement.
12.1. The Parties choose the addresses set out below as their chosen place to receive legal notices:
12.1.1. SADV – As displayed on the SADV website;
12.1.2. Customer – at the physical or residential address specified in the Customer Order Form.
12.2. Any notice or communication required or permitted to be given in terms of this agreement shall be valid and effective only if in writing but it shall be competent to give notice by e-mail.
13.1. This Agreement will be governed by and construed in accordance with the laws of the Republic of South Africa, and all actions and other matters relating thereto will be determined in accordance with South African law and agree to the exclusive jurisdiction of the South African courts.
14.1. SADV may cede, delegate and/or assign any of its rights or obligations herein in whole or in part, without the written consent of the Customer.
14.2. The Customer may not cede, delegate and/or assign any of its rights or obligations herein in whole or in part, without the written consent of SADV, which consent shall not be unreasonably withheld or unduly delayed.
15.1. Subject to and save where the right to amend the Agreement has been mentioned explicitly herein, neither party may vary the terms of the Agreement unless the other party agrees to such variation and the variation is reduced to writing and signed by both parties.
15.2. The Customer agrees to supply SADV with such information, documentation and signatures that SADV may reasonably require at the time that the Agreement is concluded, to give effect to the payment arrangements of the Agreement. Any subsequent changes that affect the information supplied to SADV such as bank account or legal service address must be brought to the immediate attention of SADV in writing.
15.3. The Agreement contains the sole and entire record of the agreement between the Parties. No Party shall be bound by any express or implied term, representation, warranty, promise or the like not recorded in writing and signed by both Parties or otherwise created by operation of law.
15.4. No indulgence, leniency or extension of time which either Party (“the grantor”) may grant or show to the other, shall in any way prejudice the grantor or preclude the grantor from exercising any of its rights in the future. Any indulgence or the relaxing of the provisions of the Agreement by the grantor shall not prejudice the right of the grantor to insist on the strict compliance by the defaulting Party of its undertakings and obligations in terms of the Agreement.
15.5. In the event of any one or more of these terms and conditions being unenforceable, the offending clauses will be severed from the remainder of the Agreement, which will nevertheless continue to be binding and enforceable.
15.6. Customer agrees to comply with the SADV acceptable use policy (AUP) and all usage restrictions and limitations applicable to such Services, or portions thereof. SADV’s AUP is available on the SADV website or can be provided upon request.
16.1. Customer can get support by contacting the support line on WhatsApp 084 555 5585.
16.2. Call centre and ticket support hours are 24 hours, 7 days a week.
16.3. Social media and all other support channels are 24 hours, 7 days a week.
This promotion is run by SADV (“the Promoter”).
2.1. This promotion is strictly invitation-only and is open only to selected customers who meet all of the following criteria:
2.2. Receipt of the official promotional SMS is mandatory for participation. Customers who do not receive the SMS are not eligible, even if they meet any other qualifying criteria.
2.3. This promotion applies only to customers who received the promotional SMS for the specific promotional date stated below.
3.1. This promotion is valid on 27 February 2026 only, from 00:00 to 23:59 (South African Standard Time) (“Promotion Period”).
3.2. Only payments successfully completed before 23:59 (SAST) on the Promotion Date will qualify for the reward.
To qualify for the reward, an eligible customer must:
5.1. Eligible customers who meet all promotion criteria will receive a R200 (Two Hundred Rand) SADV voucher.
5.2. The voucher will be issued within two (2) business days after successful validation of payment.
5.3. The voucher will be delivered via SMS with instructions on how to redeem it.
5.4. The voucher must be redeemed in accordance with the instructions provided and may be subject to an expiry period as specified in the SMS communication.
5.5. The reward is not transferable, not exchangeable, and not redeemable for cash.
5.6. Only one (1) voucher will be issued per qualifying customer.
6.1. All payments are subject to verification by the Promoter.
6.2. Incomplete, reversed, refunded, disputed, or failed payments will not qualify.
6.3. The Promoter reserves the right to disqualify any customer suspected of fraud, abuse, or manipulation of the promotion.
7.1. This promotion cannot be combined with any other offers or discounts unless expressly stated otherwise.
7.2. The Promoter reserves the right to withhold rewards where payment validation requirements are not met.
8.1. Promotional messages will be sent via official SADV communication channels.
8.2. The Promoter is not responsible for messages not received due to network issues, incorrect contact details, device limitations, spam filtering, or third-party technical failures.
9.1. The Promoter reserves the right to amend, suspend, or terminate the promotion at any time for operational, legal, regulatory, or technical reasons.
9.2. Where reasonably possible, any changes will be communicated through official channels.
10.1. Customer data will be processed in accordance with the Promoter’s Privacy Policy and applicable data protection laws.
11.1. The Promoter’s decision regarding any aspect of the promotion is final and binding.
11.2. These Terms and Conditions are governed by the laws of South Africa.
11.3. By participating, customers agree to be bound by these Terms and Conditions.
The SADV Website (the “Site”) is an online information service provided by SA Digital Villages (Pty) Ltd (“SADV”), subject to your compliance with the terms and conditions set forth below. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. SADV MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.
The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are SADV, its affiliates or other third party licensors. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to SADV a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to SADV by all means and in any media now known or hereafter developed. You also grant to SADV the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against SADV for any alleged or actual infringement or misappropriation of any proprietary right in your communications to SADV.
Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or service marks of SADV. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
You understand that, except for information, products or services clearly identified as being supplied by SADV, SADV does not operate, control or endorse any information, products or services on the Internet in any way. Except for SADV-identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with SADV. You also understand that SADV cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. SADV PROVIDES THE SITE AND RELATED INFORMATION “AS IS” AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND SADV SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. SADV DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED. YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. SADV HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.
IN NO EVENT WILL SADV BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF SADV OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, SADV LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
SADV makes no representations whatsoever about any other website which you may access through this one or which may link to this Site. When you access a non-SADV website, please understand that it is independent from SADV, and that SADV has no control over the content on that website. In addition, a link to a SADV website does not mean that SADV endorses or accepts any responsibility for the content, or the use, of such website.
You agree to indemnify, defend and hold harmless SADV, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.
The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of SADV and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights) and 6 (Miscellaneous) shall survive any termination of this Agreement.
This Agreement shall all be governed and construed in accordance with the laws of The Republic of South Africa applicable to agreements made and to be performed in The Republic of South Africa. You agree that any legal action or proceeding between SADV and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in The Republic of South Africa. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. SADV’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. SADV may assign its rights and duties under this Agreement to any party at any time without notice to you.
Any rights not expressly granted herein are reserved.
